For any bank or fintech, the business onboarding process is the first, most critical handshake with a new customer. Unfortunately, for most, it’s a painfully slow and broken one.
Consider the typical workflow: a new business customer signs up, fills out a form, and uploads their documents. Days later, a compliance analyst reviews the file, finds an error—a blurry document, a mistyped registration number, a missing UBO—and sends an email. The customer replies. The analyst reviews it again.
This "5-step shuffle" is a familiar pain. On average, banks and fintechs face five back-and-forth interactions with their business customers just to get onboarding right.
The True Cost of Friction
This isn't just an operational inconvenience; it's a direct hit to your bottom line.
Fatal Delays: The process is plagued by delays of days, and even weeks.
Customer Drop-Off: In a competitive market, no one waits. A significant proportion of potential customers, frustrated by the friction, simply drop off and go to a competitor.
Wasted Resources: Your highly-skilled compliance team is forced to spend its time chasing paperwork instead of focusing on high-risk decisions.
The "What If" is Now
What if there was a better way?
Imagine an intelligent onboarding assistant that could interact with your customers in real-time. An assistant that guides them through the process, instantly spots that a document is for the wrong entity, and immediately asks them for the correct information—all in the same session.
This is exactly what Arva AI enables.
Banks and fintechs are now using Arva AI to completely streamline their onboarding process, making it up to 100x quicker. The key is eliminating the human review loop for simple, fixable errors.
Realtime Analysis. Realtime Communication. Stronger Compliance.
Arva’s API-first platform provides instant, automated feedback to your customers as they onboard. This is powered by a suite of realtime verification tools:
Realtime Document Analysis: The moment a customer uploads a document, Arva’s AI analyzes it for legibility, validity, and consistency. No more waiting two days to find out a document was expired.
Realtime Web Presence Analysis: Our AI instantly verifies the business's digital footprint, corroborating data from registries, company websites, and other sources to ensure the business is legitimate and operational.
Realtime Communication: If an error is detected, Arva’s platform (via our API) communicates with the customer in that session, guiding them to fix the error on the spot.
The result is a frictionless, one-shot onboarding experience for the customer. For the compliance team, it means the data they receive is correct, verified, and complete from the very beginning.
It’s time to transform business verification for the better.
